INCREDIBLY BAD SERVICE FROM YOUR SERVICE PROVIDER

over the weekend I had an Electrical Problem. After contacting your call centre I was assured by your call centre agent that Roodepoort Electrical was assigned to come out and repair the problem the following morning. No one pitched up during the assigned times. After numerous calls to your call centre , eventually an Electrician from Roodepoort Electrical pitches up after 2pm. by this time I has been waiting for more than 5 hrs. Half my day was wasted . The Electrician comes ill prepared. After assessing the problem and getting the costing involved from Lynn at Roodepoort Electrical we agreed for him to go ahead and repair. Upon checking on his progress I see him packing up his tools and informing me he needs to go somewhere and he will be back in about 20-30 mins. I then told him to complete his job first and then go wherever he needs to go...he refused and started raising his voice and his attitude was appalling. He then commented that he was doing me a favour by coming out to repair my problem. I didnt know that ABSA service providers didn't get paid for their wor****! So why am I paying my Insurance premiums each month... I would strongly advise ABSA to properly screen their service providers. When my policy is up for renewal I'm going to consider other Insurance Companies who have professional service providers who actually do the job they getting paid for!!!!!!!!