Increase in vehicle finance debit order without my consent
<p>I was debited R600 more on 01 August 2017 on my vehicle finance debit order</p> <p>To my surprise vehicle insurance has been added "because they dont have proof of the vehicle being insured".So they "just automatically insure it".Where is the phonecall?where is the email with the schedule?where is the paperwork I must sign?</p> <p> </p> <p>I am sorry ABSA,you cannot just take my money.</p> <p>This car has been on this financing for 3 years already,now you want to "just add insurance" because you want to.Its been insured since day one and nobody phoned me to ask if they can get proof of that insurance.Just TAKE TAKE TAKE the money.</p> <p> </p> <p>No wonder I dont bank with ABSA anymore.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
