incorrent settlement amount

<p>25 augI called absa vehicle finance dept it was given made sure with de consultant that amount given to me is correct, monthend debit went off I reversed the premium as I know acc is settled, yesterday 29 Sept I went to pay north branch called them to follow as in have receiving calls th a I am still owing and also need change of ownership papers, happened to speak to Gerard uys who was just confirmed that I am owing n also confirmed that my account wIll handed over without him wanting to here my side, surely someone did a mistake here to give me wrong settlement amount and they need to fix it cause ain't going to pay.</p>