Incorrectly listed as a *********

I tried to apply for a cell phone contract 2 weeks ago only to get declined as I have been listed as a *********, I was given a number to call for South African ***** Prevention Services. They advised me that I had been listed by Absa in January 2014 and was given a phone number to contact. I Contacted Mzee from Lending *****: Prevention and Detection | ***** Operations +27 (0)11 ********** , He said That I had been incorrectly been listed as a ********* but rather have been a victim. I would need to fill an affidavit stating I did not try to apply for a credit card in January 2014 and to e-mail it to him with a copy of my ID and he will have it removed within 24 hours and also send a letter of apology for the inconvenience. This was Monday 11 Dec. Wednesday 13 Dec I spoke to him and he said he will follow up and update me. Friday 15 Dec I spoke to him again and he said he was waiting for somebody to get back to him, I told him he needed to pick up his telephone to call SAFPS and call them, he assured me he would call back shortly with an update ( please note it takes 30-50 calls to this number to get through to somebody Absa). Saturday 16 Dec I speak to a lady as Mzee is meant to be in but has not arrived, I demand that I speak to a manager, she places the phone on the table and walks away, I hold for 15 minutes until she returns pics up the phone and hangs it up. Then I am unable to get through again. Monday 18 Dec, Tired of dealing with this department, I go into Absa Bluff and sit with the manager for her to make the calls and get things sorted. Even she battles with dealing with people in their ***** department, being told by the first consultant that she would be available if the branch manger calls back, but only 15 minutes later she cant get through to her, now for the second consultant Lucy from Specialist ***** Operations │ ***** Defence (011) 354 - 5330 the manager asks Lucy to mail SAFPS and have me removed from the system and to follow up with a phone call, she says no they do not have a phone number for them. I give them the phone number but Lucy is not willing to call. The manager calls to find out, the person Lucy is mailing is not in. We get another contact and e-mail then call Lucy back to forward her mail. After 3 hours I leave with being assured this will be sorted out by 2pm. 3.40pm I call the manager to follow up, oh she tried to get hold of me ( I am self-employed working by myself, my cell phone is one of my most important tools, I know that is I have no signal I get an sms from the network saying I have a missed call. I do not appreciate being **** to.) She tells me Phyllis from SAFPs needs to talk to me. I call Phyllis who tells me she waited a long time for my number and had only just got it. She removes my names and sends me a mail saying that it has been removed.

Absa have had me listed as a ********* for years and have made very little effort to rectify the situation! I still and rejected for my cell phone contract Friday 22 Dec due to the mess of my name. How would have this gone If I had app**** for a job??

I had spoken to MTN ***** department on Monday 18 Dec about this mess to be in contact with SAFPS, he had given the staff in store instructions to follow to process through to him. Yet this was not done, I spoke to him again today 22 Dec and he like Absa initial accusation is that I must of done something to be listed. No it is because they are ***********. Absa first comment is that I must have lost my ID book, I have all copies from 16 years old.

As a last attempt to get some sort of letter from Absa I called the first ***** department and asked to speak to a manger, the call was hung up. 22 Dec