pC
pumla C
1 reviews | Active since Sept 2012
04 Jun 2025, 14:50
INCORRECTLY CHARGED PEN
Tell me why was I charged penalties on my bond cancelation but I had a notice in place ! I even renewed it before it expired. REFER to my reference number C-***8 and C-***6. I have been following up on this for over a week now but no response!
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Absa's replyOfficial
04 Jun 2025, 15:16Dear Pumla Chest Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply04 Jun 2025, 15:16
Official
Dear Pumla Chest Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,