1 reviews | Active since Mar 2017
Incorrect transfer to an Absa account from Capitec bank client - incident ***6 CM
<p>After Capitec bank lodges a recall and struggling to get response from Absa they received a response from Magda Van Zyl (ABSA) that their beneficiary which is </p> <p> Envoy Services South Africa PTY LTD has refused the right to debit. I tried contacting this company their contact number on the internet does not exit. ABSA was providede with proof of payment and should investigate on how many transaction from the payee were done previously to that account and the reference number used . This is common with ABSA where they dont want to reverse payments done incorrectly to their clients accounts . This is literally *****ing and *****. </p> <p>I dont have any deallings with Envoy Services South Africa PTY LTD and to be transfering the money to their account . The amount was supposed be transfered to Zando and they changed their banking details. How possible is that an account can be given to another compay when is closed . I have used this account previously paying Zando they now using a diffent account number. this amount should have bounced . More so this company show as an overseas company this could be a **** hense they refusing to return the funds. Im very disappointed with ABSA for not investigating this transection, for ABSA to say their client refuses doesnt want to give authority to debit the should be questions asked and not to leave matter like that . This could be a *****ulant transaction and ABSA would not be able to identify it . I want my money back , ABSA must investinge this transaction. What Envoy Services South Africa PTY LTD is doing is *****ing / ***** . </p> <p>ABSA should investigate this feather and return the amount R757.00 to Capitec bank client. </p> <p>Envoy Services South Africa PTY LTD has no right to keep this funds that doesnt belong to them , this is called *****ING , ******* DAY LIGHT. Hope Magda Van Zyl contact person for ABSA will be able to resolve this. This is unacceptable I will be taking this matter further .</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It has been a week since Absa rep**** to my complain as to investigate . I send them an email they not responding . This is common practice with Absa next thing i'll be told there's no funds in their clients account . Capitec bank lodged this recall on the 11th March 2017 . This is *****ing i will take this matter further . The money should be refunded back to me. As mentioned previously and attached proof of payment the funds were supposed to be allocated to Zando not Envoy Services South Africa PTY LTD , this company has no right to keep this funds that doesnt belong to them , this is called *****ING , ******* DAY LIGHT.
It has been a week since Absa rep**** to my complain as to investigate . I send them an email they not responding . This is common practice with Absa next thing i'll be told there's no funds in their clients account . Capitec bank lodged this recall on the 11th March 2017 . This is *****ing i will take this matter further . The money should be refunded back to me. As mentioned previously and attached proof of payment the funds were supposed to be allocated to Zando not Envoy Services South Africa PTY LTD , this company has no right to keep this funds that doesnt belong to them , this is called *****ING , ******* DAY LIGHT.