NP
Nomvula P
1 reviews | Active since Feb 2021
17 Feb 2021, 17:41
Incorrect transfer at atm
Good day I transferred money from my business account to wrong person on list of my beneficiary and the person whom money was transferred to account is a Cheque account Has been handed over the error was mine but I was checking if this matter could be fixed and money be reversed I used the atm is there anyway Absa could assist me
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Absa's replyOfficial
18 Feb 2021, 09:08Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***3. We request that you send us your ID number to log the incident on the system. We will also need the account details of the recipient because contact has to be made with him/her for the retrieval of funds.
Please give us the amount, date and account number where the funds were transferred to for further investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***3. We request that you send us your ID number to log the incident on the system. We will also need the account details of the recipient because contact has to be made with him/her for the retrieval of funds.
Please give us the amount, date and account number where the funds were transferred to for further investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply18 Feb 2021, 09:08
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***3. We request that you send us your ID number to log the incident on the system. We will also need the account details of the recipient because contact has to be made with him/her for the retrieval of funds.
Please give us the amount, date and account number where the funds were transferred to for further investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***3. We request that you send us your ID number to log the incident on the system. We will also need the account details of the recipient because contact has to be made with him/her for the retrieval of funds.
Please give us the amount, date and account number where the funds were transferred to for further investigation.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,