Incorrect transfer

I accidentally transferred money to my personal loan account on the 30th of March, instead of my credit card from my banking app. I phoned the loans department on Friday 31st of March 2023 to rectify the incorrect transfer. I was assured that the money would be paid back into my current account within 48 hours. Today is Tuesday 4th of April and the money is still not reflecting in my account. My payment to the credit card has been delayed causing a hold on my card. I also sent emails to ABSA customer care on Saturday 1st of April, no representative took the time to get back to me.