RR
Randall R

1 reviews | Active since Oct 2015

21 Nov 2015, 16:01

Incorrect Point-of-Sale transactions

Rooiberg Superette always submits Point-of-Sale purchases as \cash back withdrawals"& my bank (Capitec Bank) charges me R 1.25 for a cash back withdrawal. My bank (Capitec Bank) doesn't charge me for Point-of-Sale transactions but Rooiberg Superette is processing my Point-of-Sale purchases as cash back withdrawals. The Merchant is in violation of their MasterCard agreement & ABSA Merchant agreement. The Merchant is probably seeing a loophole in the system & they processing Point-of-Sale transactions as cash backs withdrawals for their own benefit & they violating their MasterCard agreement & ABSA agreement."""

0
Replies (1)
Absa
Absa's reply23 Nov 2015, 10:19
Official
Hello Why??,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd