Incorrect IT3b - how do you get this wrong

<p>After not receiving my IT3b from Absa, I decided this morning to go onto internet banking and see if it was available - my delight that it was, was short lived as the thing is completely incorrect. I don't understand how you manage to get it right for 2016, but when 2017 rolls around you decide to not list all the accounts.</p> <p>How *********** must you be to ***** something so simple up!</p> <p>I then call the number provided online (08 ********** 0) - only to be told that it's the wrong number and to call a different number (0 ********** 46); only to be told that that's not the right number but instead I should dial 0 ********** 50 - which I do - at it just rings. Perhaps they know they are stupid and decided it was best not to have to deal with irate customers.</p> <p>So now there's a complaint, but no timeline as to when Absa will fix their ***** up. So I am now inconvenienced by the fact that I cannot submit my tax return because the development staff at Absa are stupid!</p> <p>I can also go to the Ombudsman, but maybe I should also go to SARS - I mean if they are withholding information on taxable earnings for their clients, perhaps they are withholding other information from SARS. Perhaps a SARS audit of Absa is in order!</p>