INCORRECT INSTRUCTIONS FROM CUSTOMER
THIS IS NOW A REPEAT COMPLAINT OF MY PREVIOUS COMPLAINT OF 16 JANUARY 2020. I SPECIFICALLY TOLD THE BANK WHAT I DID NOT WANT AND THERE THEY GO AND DO EXACTLY THE SAME THING. TO TREAT CUSTOMERS LIKE DELINQUENTS & JUST UNILATERALLY DEDUCT OFF CHEQUE ACCOUNT FOR GARAGE CARD THAT IS ON DEBIT ORDER!!! USELESS LIKE THE ENTIRE COUNTRY. NO WONDER THIS COUNTRY HAS GONE TO THE DOGS. NO EARS AND NO REGARD FOR CUSTOMERS. JUST MILK THE GRAVY TRAIN AND SUCK US DRY. I AM SO FURIOUS I HAVE NO WORDS!!!
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Absa's replyOfficial
30 Jan 2020, 10:20Dear Lestie
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I have responded to your private e-mail that i will be urgently attending to your complaint and provide you with feedback.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I have responded to your private e-mail that i will be urgently attending to your complaint and provide you with feedback.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply30 Jan 2020, 10:20
Official
Dear Lestie
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I have responded to your private e-mail that i will be urgently attending to your complaint and provide you with feedback.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I have responded to your private e-mail that i will be urgently attending to your complaint and provide you with feedback.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,