MJ
MJ J
1 reviews | Active since Apr 2012
26 Nov 2024, 21:53
Incorrect info sent to Experian
I've just had a look at my credit report and saw that ABSA sent a missed payment notification for October to Experian. I've made a payment on 27 October of more than the instalment amount. I'd like to have this fixed immediately please.
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Absa's replyOfficial
27 Nov 2024, 09:28Dear MJ Johnson
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply27 Nov 2024, 09:28
Official
Dear MJ Johnson
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,