1 reviews | Active since Jul 2011
Incorrect billing
I have 3 debit orders a month for one account, they are for my unit trust account, have been taking place for 3 months now, and I'm tired of it. in December I was told I set them up, but how does one set up 3 debit orders on internet banking? for the past 2 months I've been cancelling any debit orders but it's not happening.<br> <br> They go through on the 18th, 24th and 25th. All for R200. I hate this because I've been querying it and no one has done anything about it, <br> I guess ABSA is just enjoying messing with my account.<br> Well it is an inconvenience because I end up with rejected debit orders for things that really matter, first it was my bond, and then my car. Can't you people see how this is messing up my life and credit record?<br> <br> If it can't be sorted, tell me, I'll move to another bank.<br> What irritates me more, is that no one has the audacity to get back to me, only once and I was told I set it up, very stupid answer if you ask me.<br> every month is the same story, and the only response I get is an apology and we'll investigate. and it never happens.<br> I'M REALLY SICK OF THIS. I WANT ANSWERS AND A SOLUTION. <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
