SM
Su M
1 reviews | Active since Sept 2015
21 Jan 2021, 18:33
incorrect bank card issued
Absa called me and advised that my card will expire can they send me a new card , the new card was issued on a closed account and I received an incorrect card, the service is getting worse and i will be cancelling my accounts and move over to a more reputable bank.
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Replies (2)
Absa's replyOfficial
22 Jan 2021, 10:27Dear Suhayl, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,
Absa's reply22 Jan 2021, 10:27
Official
Dear Suhayl, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,
SM
Su M's updateReviewer Update
27 Jan 2021, 17:11Absa has responded however with no resolution to my issue and just closed the query like its resolved , Absa is really wasting my time and its time to move over to another more reputable bank which has a better customer experience !
SM
Su M's update27 Jan 2021, 17:11
Reviewer Update
Absa has responded however with no resolution to my issue and just closed the query like its resolved , Absa is really wasting my time and its time to move over to another more reputable bank which has a better customer experience !