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nizaam S

1 reviews | Active since Sept 2012

15 Apr 2024, 22:21

Incorrect and False Information Defemation

Pathetic excuse for a company and destroying my livelihood and life. I'm in the process of wanting to purchase a house and I have been declined all over because Absa decided to list me on the ***** database with SAFPS. I don't know hey this was done, I have my own business and it had gone through a rough patch during a certain time however those issues were sorted. I did not misuse any accounts and I demand my ID Number be removed urgently from this data base. You are destroying my life as I cannot get any credit funding anywhere.

0
Replies (2)
Absa
Absa's reply16 Apr 2024, 08:27
Official
Dear Nizaam Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management
nS
nizaam S's update02 May 2024, 09:46
Reviewer Update
Thank you Absa. I recived my Victim letter form SAFPS. Thank you to Boitomelo from Absa *****, amazing work on being able to deal with this matter in a timely manner as well as to Preshan there complaints division Feel way more at was now knowing I can apply for credit however would now always have to provide letter when applying. Keep up the good work Absa but yiu can improve on certain areas