KZ
Kegan Z
1 reviews | Active since Jul 2014
19 Feb 2026, 11:37
Incorrect amount taken off AGAIN
An incorrect amount has once again been taken off my account, after being assured a few months in a row that the issue has been resolved. It doesn't just need to be refunded - it needs to stop being taken off in the first place! I'm getting so tired of writing this same issue out, month after month.
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Absa's replyOfficial
19 Feb 2026, 12:57 Dear Kegan, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***0. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa's reply19 Feb 2026, 12:57
Official
Dear Kegan, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***0. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,