TM
Thato M
1 reviews | Active since Jun 2019
26 Mar 2020, 14:35
Incorrect airtime purchase
I bought 100 Telkom airtime but entered the the incorrect phone number. Can this please be reversed?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Mar 2020, 16:51Dear Thato Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply26 Mar 2020, 16:51
Official
Dear Thato Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd