Inconvenienced and absa does nt care

i regret the day i moved my bank to absa, i hve been inconvenienced since friday, aparently there was a fica hold on my account, i went to the newtown branch they came with all excuses not to help. today i submitted the docs. the account is still closed. Newtown ABSA is useless n pathetic at first they wanted me to go to the ****arney branch, i refused because all absa s use the same system, then they could not use a temporary ID, though i explained that i lost my ID, how do i get another ID when i dont hve money to do the application? at that time they switched my Salary, HOW DO U SWITCH A SALARY WITHOUT THE COMPLETING THE DMN PROCESS? and my debit orders need to go off tomorrow. i m one unhappy customer n absa does nt care, i practicaly begged for access to even R500 and aparently the account its blocked with my salary inside i cant eeven withdraw R50 n i cant even close the account and take my money. i really regret leaving FNB. 5 days going to 6 no access to my money and xmas is around the corner. can some one out there help