SB
Seema B
1 reviews | Active since Nov 2016
12 Mar 2024, 10:07
Inconvenience to life a dormant hold
My daughters have Megau accounts however there is a semi dormant hold - to uplift the hold it takes a few days and I need to make multiple trips to a physical branch. It is an absolute inconvenience and I would like to close the accounts.
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Absa's replyOfficial
12 Mar 2024, 13:26Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused. Kindly provide us with your daughter's ID number and the account numbers to log a formal complaint for investigation.
We would also like to know the branch you visited and the date. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We would also like to know the branch you visited and the date. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply12 Mar 2024, 13:26
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused. Kindly provide us with your daughter's ID number and the account numbers to log a formal complaint for investigation.
We would also like to know the branch you visited and the date. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We would also like to know the branch you visited and the date. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd