LH
Lauren H
1 reviews | Active since Jul 2010
23 Oct 2023, 14:56
Inconvenience and inefficiency
I went into the sunward park branch to get change after drawing cash at the atm and they confirmed that they have no R10 notes and they will never keep change again. How ridiculous that a client can’t have change at their own bank. I demand to know why the useless bank manager no longer orders change for the branch. Abysmal service!
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Absa's replyOfficial
23 Oct 2023, 15:10Dear Lauren Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply23 Oct 2023, 15:10
Official
Dear Lauren Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Customer Value Management
Best regards,