GV
Gavin V
1 reviews | Active since Sept 2018
07 Sept 2023, 12:17
Inconvenience.
What is this banks opsession with standing in Q's. A seemingly simple thing as getting a new debit card. Absa insist that you wait in a Q. The other banks like Nedbank send you a notice you go to the bank and collect without you having to stand and wait. The whole point of banking is convenience. Nit Absa
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Absa's replyOfficial
07 Sept 2023, 12:35Dear Gavin Viljoen,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback. The reference number for your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback. The reference number for your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane
Absa's reply07 Sept 2023, 12:35
Official
Dear Gavin Viljoen,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback. The reference number for your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback. The reference number for your complaint is C-***2. Kind regards,Group Customer CareBasani Hlungwane