AM
Asanda M
1 reviews | Active since Dec 2017
24 Apr 2020, 16:20
Inconsistency payment relief plan
Please note I app**** for payment relief on both my Absa products. I.e Credit Card & personal loan. I have been approved for my credit card however no feedback has been received for my personal loan. I'm disappointed with the inconsistency service being received from my bank. Please provide urgent feedback on my personal loan as my debit order date is approaching.
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Absa's replyOfficial
24 Apr 2020, 16:33Dear Asanda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply24 Apr 2020, 16:33
Official
Dear Asanda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,