NL
Neo L

1 reviews | Active since May 2019

11 May 2019, 09:28

Inconsiderate Service

Your service is disgusting and inconsiderate. Customers are coming in with children, the elderly and most around this time of the year are suffering from all kinds of illnesses like flue. Then your staff members have the nerve to arrogantly tell customers that they have no bathroom facilities available for clients. Or perhaps your organization does that for certain races and demographics, then it is even worse than I anticipate. Sort out your service. This is the Absa outside of Centurion Mall.

0
Replies (2)
Absa
Absa's reply13 May 2019, 12:36
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply13 May 2019, 12:37
Official
Hi Neo Lerefolo,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide

Best regards,