SK
Sultan K
1 reviews | Active since May 2016
29 Jun 2022, 11:43
Inconsiderate Bank
I'm very upset with the way Absa Personal Loans department treats their customers. The one month they will call you to make payment arrangements the next they hand you over to attorneys without informing you. This is how they treat customers who has been loyal for years. inconsiderate company not living up to their values and treating customers fairly . And not complying with legislation ensuring that they inform their customers.
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Replies (1)Absa's replyOfficial
29 Jun 2022, 13:44Dear Sultan De Koker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply29 Jun 2022, 13:44
Official
Dear Sultan De Koker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
