NF
Nhamo F
1 reviews | Active since May 2020
02 May 2020, 17:27
Inconsiderate Bank
Very dissatisfied with the service with Absa bank . imagine getting R750 for rental and food but instead decide to Debit me with almost 600rands for my personal loan of which tried numerous times to get hold of them for a reprieve.Really very unconsiderate as I don't have any money for food just to survive Heartless Bank only thinking about themselves.#Moving away from the bank
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Nhamo F's updateReviewer Update
02 May 2020, 17:39- I cannot even feed my family in this trying times I so disappointed and stranded now with no money
NF
Nhamo F's update02 May 2020, 17:39
Reviewer Update
- I cannot even feed my family in this trying times I so disappointed and stranded now with no money
Absa's replyOfficial
04 May 2020, 10:21Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply04 May 2020, 10:21
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd