1 reviews | Active since May 2012
Inconsiderate, attitude and poor customer service
I bought a vehicle last year at a \registered dealership"which was finance by ABSA. after attempt to return the vehicle to the \""dealership\"" I was shocked to find out the \""dealership\"" has vanished into thin air and actually they funded another dealership which i have no idea about. Disappointment doesn't even begin to describe what or how I am feeling about ABSA VF. I couldn't return the car then it broke down \""under warranty\"" i had to fix from own pocket which means i fell behind on a month. NOW ABSA is busy harassing and threatening to take the vehicle for 2800??? LIKE REALLY ABSA?? I have explained the situation to 2 senior managers whom i even sent proof of income and expenditure.... but still they demanding the money.... I DON'T HAVE IT NOW NOR I SHALL BE HAVING IT MONTH END! Now I received a call again to say they going to do a court order on the vehicle. how inconsiderate are you? do you know the value of a client or customer service? """
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
