*********** would be complementing Virgin Money and the delivery process for a lost card

On the 15 September 2020 my card was lost. I have been trying to get the replacement card since that date. The delivery DSV messed up the phone numbers with me and my husband. Finally after hours of phoning we get that sorted out and Then they mess us around saying I can take delivery of the card but only on the 27th are they delivering to this area. So I wasted a full days leave for me, resulting in sitting in the sun today for the driver who phoned to confirm delivery at 12:10. I wait in the sun for the driver who I am told is 10 minutes away. At 1 pm, I am told no they can not deliver the card to me but only to my husband.