TN
Tlaleng N
1 reviews | Active since May 2016
12 May 2020, 08:24
***********, unprofessional
Worst customer service Absa retrenched last year, but managed to keep Tina phashake at absa greenstone, an annoyed n bored employee I have ever seen, went to absa on 11 May 2020 around 3pm This woman was bored n annoyed, to be honest why absa kept her n retrenched better staff members We are paying bank charges n expect service n standard service not extra ordinary service, She was reading emails while assisting us, coz her colleague came in n told her that she is enjoying being on emails Zanele cetywanye(sorry if I missed spelled your surname) All the best absa with unprofessional, ***********, unfriendly and worst customer service employee. Tlaleng ***
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Replies (1)Absa's replyOfficial
12 May 2020, 12:26Dear Tlaleng
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply12 May 2020, 12:26
Official
Dear Tlaleng
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
