*********** staff Poor Service at Absa

On the 3/05/2020 my sister and I went to Absa in overport centrr Durban as it was one of the closest branches that were open.The main reason for us to go to Absa was to open a bank account. We waited for two hours in the line to be tured down at the door the a African male staff member tured us down at the door and stated that we should go to the other bank’s namely Standard Bank to open an account. We I asked why they did not go to person to person waiting in line to find out what each person was there for as would have made things simple and wouldn’t have waited two hours in line to be turned down and go to another bank.Im not pleased with the service I received from the staff at Absa Overport center Durban