HM
Hlengiwe M

1 reviews | Active since Dec 2012

15 Mar 2018, 07:58

*********** staff members

I came on the 9th to reverse 2 debitorders that I had not approved.Those 99 rands debit Orders.I explained to the lady that only those debit orders,one for end Jan and another one for end Feb.She also reversed another debit order for 349 without my instruction.I told her she reversed the wrong thing.She asked if I cant do a eft myself.I told her no then she said she will call me during the the day once she has sorted it.7 days later its still not sorted.The company is not paid.Im really not impressed

0
Replies (2)
Absa
Absa's reply15 Mar 2018, 16:10
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply19 Mar 2018, 17:32
Official

Thank you