*********** staff

On Tuesday 10/03/2020 I went to ABSA Mall of the south. They found another profile linked to my account where my surname was spelt incorrectly. Finally, after over an hour they resolved the issue. Today, 12/03/2020 I tried to pay a beneficiary and there are no beneficiaries. I called the call centre and they can't assist. I was told to go into the branch and they will resolve this issue. I have to go in at my own cost. They made the error why must I go in. I am seriously considering closing my account at ABSA.