1 reviews | Active since Mar 2014
*********** staff, can't even properly change banking details.
I have vehicle finance with Absa. I changed my banking details almost a month ago.
Today i am surprised by a double debit order with different amounts to OLD account. Now i OWE the OLD bank double my installment.
I want you to reinstate the money taken from the old account and have 1 debit order on my account for the NEW account. Is it really that much to ask to change banking details gosh!? You will pay my overdraft fees too as there was no money in the old account. Im more than happy to go to the ombudsman if this is not resolved by the close of business tomorrow.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Hi Tervin,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Hi Tervin,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided