1 reviews | Active since Jul 2016
*********** Staff - Brooklyn Branch
<p>I am unable to download my bank statements electronically. Went into the branch today and wasted an hour there while they tried to fix it. They eventually pulled some 'statements' but when i got home i noticed that it was just a list with numbers and no detail.</p> <p>After calling their technical support, i got told that the branch has to change the settings on my account to enable archiving.</p> <p>So after wasting my time today, i will have to go back into branch tomorrow and hope i find better assistance. Incredibly bad service when staff are completely *********** and do not know how to operate your system.</p> <p>Now i have to explain to SARS why i cannot submit my tax return on time :(</p>
Having received a call from the branch representative, promisiung me that no charges were levied for the faulty bank statements, imagine my surprise when on reviewing the my bank statement i picked up a charge of R 8.05 and R 110.85 for the disputed statements.
Having received a call from the branch representative, promisiung me that no charges were levied for the faulty bank statements, imagine my surprise when on reviewing the my bank statement i picked up a charge of R 8.05 and R 110.85 for the disputed statements.