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Shane N

1 reviews | Active since Sept 2014

12 Dec 2019, 12:29

*********** staff at ABSA refuse to escalate and resolve this issue

*********** idiotic staff feign assistance only leads to my on-line account being disabled of which to date there is still no resolve...

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Replies (3)
Absa
Absa's reply12 Dec 2019, 13:30
Official
Dear Shane

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. 

 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Managemen
SN
Shane N's update16 Dec 2019, 15:04
Reviewer Update
So, are you still using a sundial that you cannot tell when the 16th is?
SN
Shane N's update16 Dec 2019, 15:04
Reviewer Update
Or maybe it's the cloudy weather that is to blame...?