1 reviews | Active since Nov 2015
*********** Staff and customer services
To whom it may concern <br> <br> I have received sms that I am in areas with my Absa credit card for 4 months.... This is impossible as I have closed and paid off my card in 2013.<br> <br> I phoned the legal department and spoke with Thabogo who said I am owing R1000.00 on this card??? How is it even possible that there is an amount of R1000.00 owing on a card, that has been paid off to ... R0.00...<br> <br> I am then told to phone ***and spoke with a lady, she can't help me and say that I need to send an email [Email Removed] for assistance... I did this an to date have not received a response.... The lady wanted my card number and I explained to her again I DON'T HAVE IT AS MY CARD WAS PAID OFF AND CUT UP in front of me and my partner IN THE BLUFF BRACH<br> <br> Now I am harassed by legal department for a closed account... I don't want my name to be negatively affected due your staff's incompetence, that does not know what they doing when they CLOSE an account, and then clients are affected negatively.<br> <br> This needs to be sorted out as I am NOT paying this money it is ridicules. <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
