VN
Vusi N
1 reviews | Active since Oct 2014
30 Apr 2015, 13:48
*********** Staff
I have never been so annoyed in my life,firstly absa blocks my card without notifying me,I had to borrow money yesterday 29/04/2015,because I went to the ATM as usual ,and I could not withdraw because absa did not tell me in time that I need to update FICA .<br> <br> Today I went to the branch ,was made to wait because the consultant they put in enquiries says they are unable to do FICA....I mean why put people who are not competent in front line first of all ,secondly why do they have so much attitude,why cant a person sit at home if they do not want to work.<br> <br> I left Nedbank,thinking I will get better service ,now this...please train your staff,and teach them manners
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Replies (1)Absa's replyOfficial
04 May 2015, 09:04Hello Jvee,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 May 2015, 09:04
Official
Hello Jvee,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
