*********** staff

Good Day I’m so frustrated with this bank, on the 7th of December I called and spoke to a lady in service center, she could not assist I then called legal and spoke to a guy I requested the following 1. For Absa to remove the 50% payment plan on my account, I didn’t ask for this it was actioned by Absa in error 2. Since I’m no longer getting paid on the 20th for Absa to change my debit orders on my home loan and VAF to be month end or the beginning of each month. The guy said he will help me with point number 1 above and point number 2 I must send an email to *** they will assist me which I did Today I called Absa to negotiate my adjusted rate and I was told my account is in arrears, this is not my fault please someone to assist me with this