*********** STAFF

In October last year I upgraded my gold chq acc to a premium acc, the consultant opened a second chq account instead of changing my existing chq acc which I had for 13years. I only realised this much later I queried this and was told that the second chq acc will be closed. To date they have not closed the account and have been charging me interest on an account that I did not open, numerous telephone calls and emails later I just received notification that I have been handed over to the attorney MBD, for bank charges. After many years of being a loyal client you get treated like a ******** due to the incompetence of the Absa staff. I am not responsible for useless people that work at Absa, all calls are supposed to be recorded...why can they not investigate. WHICH IDIOT WOULD UPGRADE A CHEQUE ACC AND OPEN ANOTHER JUST FOR FUN AND NOT USE THE ACCOUNT. why should I be responsible for bank charges...in the thousands due to imbeciles who work at ABSA