1 reviews | Active since Mar 2014
*********** staff
<p>I settled my account with Absa on 28 July. They paid me the balance of what they owned me and I closed the account. Never received the Natis for my car and phoned them. According to them they still owe me money so they have openend the account again. Gave them my banking details 10 times, however no money, no closed account and no car papers. This is going for 2 months! I have 8 reference numbers. Each time they only want my banking details. *********** hopeless people to do business with! Pay the money, keep the money, just close my account and give my papers!!!!!!!!!!!!!!!!!!!!!</p>
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved..
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Received a letter yesterday from Absa stating that they will investigate and contact me. Oh and another reference number. Phoned the number, gave them the reference number and the consultant tried to transfer me to another agent. Dropped call, I phoned again and got told that someone would call back as soon as she got of the line with another customer. Guess what? Absa is excelling at customer service......
Received a letter yesterday from Absa stating that they will investigate and contact me. Oh and another reference number. Phoned the number, gave them the reference number and the consultant tried to transfer me to another agent. Dropped call, I phoned again and got told that someone would call back as soon as she got of the line with another customer. Guess what? Absa is excelling at customer service......