*********** staff

Had a personal loan with absa, paid them too much, so a refund had to be made,apparently the refund was made on the 12th of june . After a month, still no money reflected in my account, went to ABSA in centurion, spoke to a lady there that said no payment was made becuase of incorrect banking details entered into the system by an absa employee. After this, another request to refund the money was done. Again they said they accidentally paid the money into the wrong account. Another request was done to get the money into my account, today they said refund was already done on the 12th of July, unable or unwilling to provide a proof of payment document. Absolutely pathetic, seeing thats its not a small sum of money.

Absa....

Today, Tomorrow, ***********