1 reviews | Active since Apr 2014
*********** staff
each an everytime i have to phone absa the chances of getting poor service from this institution employees are 99%.<br> I aksed the question from your consultent and she was so moddy and i picked up bad attitude when asking me the security question to veryfy. after she was done i told her the reason im phoning. she did explain and i had to verfy to check if i heard her correctly but instead of her responding to my query she tells me\idont listen". <br> fistly that not being competent and lack professionalism. absa must do something otherwise il close all my accounts with you and move to people who value customers and treat customer accordingly.<br> this is sad because the competition in banking industry is tough but you still have incompitent staff with all other challenges we experience with Absa. please fix this.<br> even the team leader didnt seem to be sensitive in this issue"
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
