NM
Nomhle M

1 reviews | Active since Jan 2021

03 Jan 2021, 07:57

*********** SERVICE....VERY ANGRY

I’m actually sick and tired of this bank. I had a cheque account that I never closed and has their lawyers calling me everyday to remind me to pay for the charges. Which I understand completely. The MBD company told me that my card would be cancelled and closed after I’ve paid the outstanding balance which I did pay only to find out today on my emails that the card is still active. Now again I have to pay for more money on a card I was told would be cancelled. ABSA PLEASE CANCEL THE CARD. I don’t have money to play around with because of your incompetence

0
Replies (1)
Absa
Absa's reply04 Jan 2021, 13:10
Official
Dear  Nomhle Matamela  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***7  Kind regards, Rezona Louw Group Customer Care 

Best regards,