*********** service- water damage claim

We had severe water damage- pipes bursting in the walls. We had water coming out the walls, water in the cupboards everywhere!!! We contacted Absa at the end of May and followed the steps to obtain a claim number- since then we spoke to the call centre operators ti tey and understand why they are not reacting to our calls and emails. They have not even bothered to send out an assessor!! We then proceeded to repair the damage after 3 weeks of water oozing out everywhere and we have not heard a thing from Absa. Truely *********** and not interested in the well being of their clients.