RC
Rehaldy C

1 reviews | Active since Dec 2014

17 Mar 2015, 14:33

*********** service

I had an accident in Jan 2015 I contacted Absa idirect to put through a claim they went and cancelled my insurance without notifying me or getting clarity. my bank I bank with now went and placed a stop order on my debit order absa went and cancelled the insurance without asking me if I did the stop order I have handed the matter over to the ombudsman they are an unreliable company hence I have moved all my accounts to another bank

0
Replies (1)
Absa
Absa's reply17 Mar 2015, 14:51
Official
Hello Rehaldy84,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,