*********** service

<p>I cannot belive how *********** absa contact centre is,I called in and they hang up on me 4 times I call again as I was involved in a car accident and my car has been written off, and my insurance advised me that they have settled the car on the 30/05/2016 all I wanted to check was if the car has been settled and get a settlement letter, the first person gave me the number to absa don't know how that has to do with me the second person tells me that it hasn't been settled and I need to get proof of payment from my insurance, the 3rd person tells me they have received the payment and I need to call after 48 hours I don't know which is which now because they are all telling me different stories,my query is very simple has my insurance settled the car and if yes can I get a settlement letter </p>