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Queen S

1 reviews | Active since Jan 2021

09 Jan 2021, 13:26

*********** selfish tellers

I sat more than two hours at absa in centurion mall only to be told that opening an account takes time so she ended up not helping me because if she assist me it will take more than 2hours and yena she wants to knock off. I had to go back home without opening the account.

0
Replies (3)
Absa
Absa's reply11 Jan 2021, 12:02
Official
Dear Queen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply11 Jan 2021, 12:02
Official
Dear Queen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply13 Jan 2021, 09:17
Official
Dear Queen,Trust you are doing well.We are addressing the matter with branch management and request you to please provide us with your contact details so we can contact you.  Looking forward to hear from you soon. Thank you.
Basani

Best regards,