*********** people& pathetic service

I’m so tired of being sent from pillar to post with Absa, since June I have been trying to cancel the life cover for the home loan I have with them & replace it with my old mutual life cover. The lady that we were dealing with-Anne Bock seems to have disappeared into the ether & absolutely NO ONE from Absa home loans is capable of assisting. I am sick of this pathetic service.