*********** Managers, Useless Staff

I had visited the bank early June 2015 to get a print out of my payments I made to a specific beneficiary, I dealt with Daniel Ngoedi who could not assist me with my printout of payments for 2013, Daniel called his internet department who advised him to send an email for the printout and the turn around time was 2 weeks, Daniel seldom got back to me and even avoided my calls, I called Stafanie (Branch Manager) beginning of July 2015 (this month) and she assured me she will get this sorted, I heard nothing back, on the 09/07/2015 I called the branch again, spoke to Trudy (branch manager) she got another consultant (Hillary/helpful) to sort this out, Hillary kept me updated and on the 15/07/2015 got me statements, the statements were unclear so I called back (today), spoke to Trudy, then spoke to Stefanie(who would not give me a chance to speak!!) who once again assured me she will sort this out, can someone who knows what they doing PLEASE sort this out ASAP, as I am tired of dealing with clueless *********** \managers". """