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Zinhle N
1 reviews | Active since Mar 2019
11 Jul 2022, 08:21
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Last year when I submitted my returns to Sars, I was suprised when they said i owe them because of the accouunt i have with Absa, now this year I did check again to see what they are talking about and to my suprise Absa is submitting to Sars information about 2 of the accounts that i closed a long time ago. Now I am being charged of something I know nothing about because of this bank.
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Replies (4)
Absa's replyOfficial
11 Jul 2022, 10:21Dear Zinhle Ntshangase Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply11 Jul 2022, 10:21
Official
Dear Zinhle Ntshangase Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
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Zinhle N's updateReviewer Update
18 Jul 2022, 12:15I am still waiting since the 11th of July no response.
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Zinhle N's update18 Jul 2022, 12:15
Reviewer Update
I am still waiting since the 11th of July no response.
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Zinhle N's updateReviewer Update
18 Jul 2022, 14:51A target save account that i closed in 2008, absa has submitted it to sars as if am getting interest on the account, the said account is no longer in my profile, i am suprised where does it come from after all these years, another account i closed Absa has showed it as open to sars, these people sometimes i ask myself why did i bank with them at the first place
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Zinhle N's update18 Jul 2022, 14:51
Reviewer Update
A target save account that i closed in 2008, absa has submitted it to sars as if am getting interest on the account, the said account is no longer in my profile, i am suprised where does it come from after all these years, another account i closed Absa has showed it as open to sars, these people sometimes i ask myself why did i bank with them at the first place
Absa's replyOfficial
18 Jul 2022, 15:58Dear Zinhle Ntshangase Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply18 Jul 2022, 15:58
Official
Dear Zinhle Ntshangase Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw