NS
Ncumisa S

1 reviews | Active since Feb 2023

03 Feb 2023, 21:32

*********** Employees

ABSA is so dissapointing , what a bunch of *********** employees, I just recently opened a credit card with them. They didn't debit from my account and now they are telling me am in arrears. So unfair it's their fault but now obviously this mean I will have a negative listing in my name.Worse part I emediately called soon as I realised they didn't debit but some guy who was so unproffesional busy laughing on the side with co workers told me not to worry the debit will go through the following month.

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Replies (1)
Absa
Absa's reply06 Feb 2023, 08:57
Official
Dear Ncumisa Sithembile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw